WellDoc, Inc.

  • Business Analyst

    Job Locations US-MD-Columbia
    # of Openings
  • Overview

    Company & Culture


    Welldoc is a digital health technology company that develops mobile solutions to drive behavioral and clinical change in chronic disease. Welldoc’s goal is to improve patient self-management and help physicians overcome gaps in the delivery system to improve clinical outcomes and decrease cost. Welldoc has commercialized BlueStar®, the first digital app with proven clinical and economic outcomes for adults with type 2 diabetes. This app is designed to fill the support gap between patients and providers during the 8700 hours that individuals live their lives outside the healthcare system each year. Welldoc has a proven track record of contributing published, peer-reviewed clinical evidence since 2008 and continues to be a thought-leader in our space. BlueStar® was recently recognized as the “Best Personal Health App” in the 2019 MedTech Breakthrough Awards Program, and was the winner of the Digital Diabetes Congress 2019 Mobile App Contest. For more information, visit www.Welldoc.com  and www.BlueStarDiabetes.com.


    Job Purpose


    As a Business Analyst, you will work closely with both internal and external customers to help WellDoc fulfill its mission of designing and delivering best in class mobile and digital health products.


    WellDoc is a fast paced environment working in the rapidly evolving digital health environment. Part of your job will be reacting to our market research and help to iterate the product accordingly.




    • Responsible for the research, analysis, documentation and validation of functional and non-functional requirements
    • Subject matter experts to manage team to elicit, evaluate and document business and clinical requirements
    • Lead formalized joint application development (JAD) sessions with key stakeholders
    • Collaborate with UI/UX team to define the user experience and create wireframes and prototypes for mobile and web applications
    • Write epics and user stories to detail software design for onshore and offshore development teams, using multiple tools and artifacts as needed


    Required Education & Special Skills


    • Bachelor’s Degree in healthcare information technology, information systems or engineering –related discipline); highly preferred to also have an MA in in healthcare information technology, information systems or engineering –related discipline.
    • Minimum 2 years of analyst experience in health care
    • Healthcare domain knowledge includes disease management a plus (note: health care not health insurance)
    • Understanding of QA processes, practices and systems
    • Experience executing and coordinating integration, system, regression and user-acceptance testing
    • Excellent verbal and written communication skills
    • Demonstrated ability to work on concurrent projects, activities and tasks under time constraints
    • Demonstrated ability to work independently and in a team-based environment
    • Excellent interpersonal and problem-solving skills, with ability to educate internal personnel

    Technical Skills and Knowledge

    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) and Acrobat
    • Experience with Jira is a plus
    • Experience with Confluence is a plus
    • Experience with Zephyr in creating and executing test cases is a plus
    • Experience with Subversion for core repository
    • Experience with SDLC (software development life cycle) and Agile methodology
    • Experience with writing simple and complex queries using MS SQL is a plus
    • Experience testing applications built in iOS, Android and Web application
    • Experience using Confluence Team Collaboration software
    • Conduct user acceptance testing activities including writing test cases, test scenario and test summary reports


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