Director, Human Resources

An Opportunity to Pioneer Innovation in Chronic Care Management

Company:

If you’ve ever wished you had a job that could make a difference in someone’s life, this is your chance to support a new approach to chronic care management.  Welldoc is pushing the industry forward – helping health plans, health systems and employers move beyond traditional health coaching and consumer mobile apps. As a pioneer in digital therapeutics, we’re helping to simplify people’s healthcare experience, drive improved self-care and support consumer empowerment.

Welldoc has two randomized clinical trials and 40+ peer-reviewed studies that clearly demonstrate the clinical impact of our solution.  Welldoc was the first to receive FDA clearance for a diabetes software solution (Class II Medical Device) and continues to drive market innovation across conditions.  In an extremely crowded space, we offer differentiated approaches while ensuring value for our clients through performance-based payments.

Join a winner!  In 2019, Welldoc’s precision, real-time feedback solution was recognized as Best Personal Health App (MedTech Breakthrough Awards) and Best Established App (Digital Diabetes Congress).  If you are passionate about driving the health care industry forward to better improve the lives of patients, members and employees, let’s talk! 

Position Overview:

The Director, Human Resources will work closely with the CEO and senior leadership team to develop and manage effective HR programs, practices, policies and systems in in all areas. This is a hands-on, “roll up your sleeves” position, within a fast paced, dynamic environment.   Initially, you will be an HR department of one, but you will be responsible for building a team as the company grows. The successful candidate will help shape the organizational structure to match the ambitions of the company, and will continually assess the suitability and effectiveness of programs and recommend changes as necessary.

The Director, Human Resources will build credibility throughout the organization by establishing relationships with management and employees and will be an effective listener and problem solver. They will promote cross functional learning, collaboration, and the sharing of information, experiences, and best practices. They will serve as a vocal and visible champion of WellDoc’s culture and, values, ensuring opportunities for inspiration, integration and improvement and as advocate for a workplace environment consistent with the values and mission of the company. They will provide strategic leadership by articulating and championing Human Resource priorities and plans to the executive management team.

Key Responsibilities:

STRATEGY

• Establish the human resources vision, plans and objectives to enable the organization and the vision to achieve WellDoc’s organizational goals.

STRATEGY IMPLEMENTATION:

• Translate the strategy into operational plans.
• Review and make recommendations to management for improvement on policies and programs for talent retention and acquisition, compensation, benefits, performance management, employee relations, compliance, immigration, training, professional and organizational development.
• Based on an in-depth knowledge of international issues, ensure the effectiveness, coordination and integration of domestic and international programs.
• Lead or participate in HR, operations, and/or cross-functional, organizational projects. 

PEOPLE AND PROGRAM MANAGEMENT:

• Oversee HR, budgets, programs & projects. 
• Develop and set up a new integrated HR information system.
• Create, develop, track and analyze metrics to assess the effectiveness of HR programs. 
• Set up the HR department and staff it accordingly.
• Evaluate the human resource function for continual improvement. 

Experience and Skills:

• A minimum of 10 years’ experience with at least 5 in a senior leadership position managing HR in a fast-paced dynamic environment, and
• A Bachelors’ degree in HR management, Business Administration, or related field (or the equivalent combination of education and experience), and
• SHRM Senior Certified Professional (SHRM-CP) or SHRP credential, and
• Prior success in leading HR efforts to align structure with organizational strategy and in securing, retaining and building the talent needed for the organization to succeed. 
• Experience with international HR issues, such as immigration issues and cross border human resource management, and
• Experience with FMLA and all other requirements for a “greater than 50 employer” as well experience transitioning from a small to large employer, and
• Experience with HR information management systems.

Required Knowledge Areas

• Can solve tough, complex problems; great at gleaning meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques.
• Is able to come up with the next great breakthrough thing to do; is creative, a visionary and can manage innovation; is an effective strategist full of ideas and possibilities; sees multiple futures; has broad interests and knowledge; can both create and bring exciting ideas forward; comfortable speculating about alternative futures without all of the data.
• Fearlessly takes on issues, challenges, and people; comfortably confronts and works through conflict; ability to communicate a message without hesitation; deals promptly and fairly with employee relations issues; energized by challenges; not afraid to make decisions and take action; challenges the status quo.
• Relates well to a diverse workforce; open to differences; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer. Exhibits superior communication skills (written, oral, and listening) and excellent public speaking and presentation skills. 
• Is skilled at getting individuals, teams, and an entire organization to perform at a higher level and to embrace change; negotiates skillfully to achieve a fair outcome or promote a common cause; communicates a compelling vision and is committed to what needs to be done; inspires others; builds motivated, high-performing teams; understands what motivates different people.
• Open to lifelong, continuous personal improvement; aware of self and impact on others; responsive to feedback; is very flexible; adaptable. Thrives in a dynamic environment and able to work on various projects simultaneously, requiring strong organizational and time management skills.
• Experience creating and implementing professional development and succession programs and managing an organization through periods of change is required.